The hospitality industry has a lot to keep up with. There are marketing, financials, operations, safety, and so on – and all of it has to be done well and with integrity. Hotel laundry management is no exception, and it’s vital that a hotel’s linens and towels look their best at all times.
Why is Laundry Service Important in Hotels?
The smallest details can make a big difference when it comes to customer satisfaction. In fact, over half of hotel, customers say cleanliness plays a role in their decision to return laundry delivery service. That’s why it’s important that hotel laundries get every linen right the first time.
Having the right equipment and processes is key to achieving superior results. Poor quality equipment can cause items to be cleaned poorly or take longer to dry, which negatively affects guest experience and reduces operational efficiency. Using industrial-strength washing and drying equipment, such as hydro extractors and g-force dryers, will ensure that all of your hotel’s linen is clean and ready for guests.
It’s also important that your team communicates clearly and effectively when it comes to laundry. If something gets damaged during the cleaning process, it needs to be reported so that it can be replaced. And if your team discovers that an item is unusable or needs replacement after it’s been returned, this should be documented as well so that proper inventory records are kept.
Hotels that operate their own in-house laundry may have better control over the chemical usage and washing process, but this option isn’t always feasible based on space and resources. Outsourcing to a third-party laundromat will usually be cheaper. Many of these providers offer a pay-as-you-go model, which can save hotels money during slow periods and provide them with flexible pricing.
What is wash and press?’
Wash and the press is a term commonly used in the laundry service industry. It refers to a type of service where clothes are washed and dried, then ironed or pressed to give them a crisp, clean appearance. This service is typically offered by dry cleaners who have specialized equipment for washing, drying, and pressing clothing.
The wash and press process begins with sorting the clothes according to their color and fabric type. The next step involves pre-treating any stains or spots on the clothes before they are put in the washing machine. Once they are washed, they are moved to a dryer where they are tumble-dried until completely dry. After drying, the clothes are ironed or pressed using specialized equipment that ensures that creases and wrinkles are eliminated.